What is GDPR?

By now, you’ve heard of the EU’s General Data Protection Regulation (GDPR), which was officially implemented May 25, 2018. Put simply, GDPR protects the privacy of individuals within the EU through a more cohesive regulatory environment.…

How To Turn Unhappy Guests Into Lifetime Patrons

When it comes to achieving success in your restaurant business there are many aspects to consider.  Most importantly, in a saturated market of competition, a key differentiator for brands is often their approach to customer service. Of course…

OpenTable’s website widget is eating into your sales

There’s no doubt that the restaurant reservations giant OpenTable offers online value to restaurants and diners everywhere. The company revolutionized the food and beverage industry by allowing patrons to quickly and easily make online reservations…